Delivery
Christmas 2024 Orders & Dispatch Dates
Orders Last Dispatch Date (Excluding framed prints)
- Unframed orders: Orders can be dispatched up to 12:30 PM on Monday, December 23rd for UK delivery (if you choose a next day service)
- Orders placed after this time will be processed when we re-open in January.
Framed Orders Last Dispatch Date
- Place your order by 12:30 PM, Friday, December 13th (UK time).
- If you miss this date, consider our A4 and A3 frames, which can be found here: Moebe Frames.
- If you’ve missed this date, please get in touch, and we will do our best to accommodate your order.
After Christmas Closure
We will re-open on Monday, 6th January 2025.
If your order is extremely time-sensitive and placed after 23rd December, please contact us directly. We may be able to fulfil your order on or between Christmas Eve and 6th January.
Guide to Calculating Your Last Order Date
This guide provides estimated deadlines to help you plan, but please note that postal services are busier during the festive season. We recommend placing your orders as early as possible to avoid delays.
UK Orders
- Royal Mail Tracked 48 (2–3 working days): Last order by 12 PM, 20th December.
- Royal Mail 1st Class (1–2 working days): Last order by 12 PM, 20th December.
- Royal Mail Tracked 24 (1–2 working days): Last order by 12 PM, 21st December.
- Royal Mail Special Delivery Guaranteed (Next working day): Last order by 12:30 PM, 23rd December.
Europe Orders
- Royal Mail International Tracked (4–8 working days): Last order by 16th December. (This is an estimate and could take significantly longer based on local postal services.)
- DHL Express (up to 4 working days): Last order by 20th December.
International Orders (Outside Europe)
- Royal Mail International Tracked (7–10 working days): Last order by 10th December. (This is an estimate and could take significantly longer based on local postal services.)
- DHL Express (up to 5 working days): Last order by 18th December.
Framed Orders
- UK framed orders: Place your order by 12:30 PM, 13th December, to allow for production and shipping.
- International framed orders: Place your order by 12:30 PM, 13th December, and we can dispatch your order before Christmas. However, timelines may vary depending on location—please contact us directly for guidance.
Important Disclaimer
This guide is based on Royal Mail and courier recommendations. While we make every effort to meet these deadlines, postal services can experience delays during the festive period. Ordering early is the best way to ensure your items arrive on time.
Delivery Information
We aim to dispatch all orders within 3 working days, with UK priority orders (Special Delivery) dispatched within 1 working day. Daily cut-off time is 12:30 PM GMT.
UK Delivery Estimates
- Royal Mail 2nd Class: 3–5 working days.
- Royal Mail 1st Class: 1–2 working days.
- Royal Mail Tracked 48: 2–3 working days.
- Royal Mail Special Delivery: Next working day.
- Framed Prints: ParcelForce 24 (Next working day after dispatch; framing takes 5–7 working days).
Europe Delivery Estimates
- Royal Mail International Tracked: 4–8 working days.
- DHL Express: Up to 4 working days.
- Framed Prints: DHL Express (2–5 working days; framing takes 5–7 working days).
International Delivery Estimates
- Royal Mail International Tracked: 7–10 working days.
- DHL Express: Up to 5 working days.
- Framed Prints: DHL Worldwide (2–5 working days; framing takes 5–7 working days).
Important Notes
- Processing Times: Framed orders and bulky items may take longer to dispatch.
- Customs Duties: Recipients are responsible for any customs fees or import taxes. Check with local customs offices for further information.
- PO Boxes: We cannot deliver to PO Box addresses or similar.
Remote Area Delivery
A surcharge may apply for deliveries to remote areas. This includes islands, highlands, and distant or infrequently served locations. Visit the DHL website for a full list of remote locations. If your order is affected, we will notify you.
Need a Last-Minute Gift?
If you’re short on time, choose our Gift Card—emailed immediately after checkout and ready to gift.