Delivery
Delivery Information
We aim to process / dispatch all orders within 3 working days and UK priority orders (Special Delivery) within 1 working day. Cut off time for each day is 12:30PM GMT. These times are for dispatch and do not include delivery.
Below are the estimated delivery times for the services we offer.
For most shipments outside of the UK, please note that dutiable shipments may be subject to a customs duty, which is a tariff or tax imposed on goods when transported across borders. The payment of duties and taxes is the responsibility of the recipient of the parcel, and is necessary to release your order. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; if you require further information regarding this, we advise that you contact your local customs office for further information.
If a customer refuses delivery of their parcel, or if they fail to facilitate the delivery, and the parcel is returned to us by the shipping company then any costs that we encounter will be deducted from the amount that will/may be refunded.
Please note, we can not deliver to PO BOX addresses (or similar).
United Kingdom
For all unframed art prints, stationery & gifts:
- Royal Mail 1st Class | 1-2 working days | £1.20 (This is an untracked service applicable for small items.)
- Royal Mail Tracked 48 | 2-3 working days | £5.00
- Royal Mail Special Delivery | Next working day | £10.00 (Orders placed before 12:30PM GMT.)
For all framed art prints:
- ParcelForce 24 | Next working day | £15.00 (Please note that framing can take 5-7 working days before dispatch.)
Europe
For all unframed art prints, stationery & gifts:
- Royal Mail Airmail | £2.00 (This is an untracked service applicable for small items.)
- Royal Mail International Tracked | 4-8 working days | £8.00
- DHL Express | up to 4 working days | £18.00
For all framed art prints:
- DHL Express | 2-5 working days | £35.00 (Please note that framing can take 5-7 working days before dispatch.)
International
For all unframed art prints, stationery & gifts:
- Royal Mail International Tracked | 7-10 working days | £10.00
- DHL Express | up to 5 working days | £18.00
For all framed art prints:
- DHL Worldwide | 2-5 working days | £35.00-£60.00 (Please note that framing can take 5-7 working days before dispatch.)
Remote Area Delivery
We are committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world.
A surcharge is applied per shipment when the delivery destination location is remote. Remote is defined as islands and highlands; or a post code/zip code that is difficult to serve; or a suburb/town that is distant, inaccessible or infrequently served.
A PDF list of Remote Locations can be found on the DHL website here.
If you place an order and you are within a remote area, we will be in touch to notify you.
Not enough time?
Need a gift, pronto? Not a problem. Simply choose our Gift Card, the gift that just so happens to suit everyone. We’ll then email the code straight after checkout so its available to gift immediately.
See the gift card options here.